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A Decade Of Change

hr leadership wellbeing Dec 20, 2019

At the end of each year I like to look back and reflect on the year that's passed and consider what I've done, what I've learned and how I feel before putting together an action plan for the year ahead, and this year is no different, except I've reflected not only on the last year, but on the last 10.

At the end of 2009 I was wondering what would be in store when I turned 30 the following September. I already had children, the house, the job, the holidays and the money, what would be next? Would my life just continue in the same way?

I made a decision to hit 30 with something big on the horizon, and I signed up for a charity cycle across Kenya. Since then I've upped my charity support considerably and now support in schools as a mentor, sleep in a cardboard box each year to raise funds and awareness for the YMCA and have been part of an incredible group of HR Professionals supporting staff and children for Hope For Justice.

10 years again I was in a different house, a different rela...

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Perseverance

Uncategorized Dec 17, 2019
Back in 2009 when it came to replacing the annual performance review process with something more engaging, it took me three attempts to get the Board on board despite it being welcomed by a number of managers - 10 years later the new process has contributed to increased engagement, improved customer service and greatly improved productivity.
 
In 2011 it took me four months to get the Board to see that some of the projects being led by a top four consultancy were not aligned with our values or culture or right for our people - four months later the projects were realigned to our vision.
 
It took me six months to get all members of the crew on side with the design and delivery of our Coaching Cards and H.O.T (Honest, Open and Transparent) Conversation Cards - not because they didn't think they would work, but because they didn't believe anyone would actually buy them, we've now sold hundreds of both.
 
I have lots more examples of where I've had to per...
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Simplicity

Uncategorized Dec 11, 2019
The very first client I worked with when I started @TheChrysalisCrew was a leading Housing Association in London. They were struggling with gaining buy-in with their People Strategy and asked me if I could help. At first glance the strategy was long, complicated and not easy to see how it would be delivered or what the outcomes would be. I worked with them, I spoke to different people from across the business and the replacement strategy was approved first time.
 
The feedback was "simple, effective and actionable", music to my ears. The outcomes of which were people who were much more engaged and recognised for their efforts. They went on to win several awards and accreditations the year after and we worked with them on a few more projects.
 
A few years ago we worked with an NHS Trust on simplifying and redefining their behaviours. What was seven pages of words in tables stuck on walls in training rooms became a diagram of three circles with more detail if you...
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I Didn't Want To Be A 'Coach'

Uncategorized Oct 03, 2019
To be clear, it's not that I don't love to coach, I do. It drives me, it gets me out of bed in the morning, it gives me purpose and I absolutely LOVE seeing the value that my clients get and the changes that they are able to make. So I love TO coach. I just didn't like the name.
 
I'm a Coach.
 
The world and his/her wife are coaches. Everyone you speak to seems to be coach at the moment, and yet not a lot can differentiate what makes them different, how they actually help the growth of they clients or what their USP is.
 
I've met property coaches, social media coaches, beauty coaches, lifestyle coaches, life coaches, nutrition coaches, knitting coaches (yes really) and relationship coaches. Then you have professional coaches, executive coaches, business coaches, sport coaches, personal coaches, running coaches and empowerment coaches. You have speaking coaches, music coaches, voice coaches, management coaches, team coaches, leadership coaches and boa...
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Why You Should Burn The Handbook

burnout leadership Feb 28, 2019
Watch me speaking at the very first Reward Gateway #EnExSummit on why you should burn the handbook if you want your people to love what you do.
 
 
 
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How To Avoid Burnout

burnout Feb 19, 2019
This is one talk I'm asked to do over and over again, each time is different, but the message remains the same.
 
 
 
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